FNOL to settlement, transparent.
Claims Suite enhances every stage of the claims process — a configurable First Notice of Loss solution, real-time claim status notifications, and a Claims View inside the Insured Portal so policyholders can track every milestone themselves.
The most stressful moment of the policy. Made transparent.
Claims is where carriers either earn loyalty or lose it. Claims Suite is built so policyholders never have to wonder what's happening — from FNOL through settlement, the status is in their pocket and on their portal.
- Mobile-first FNOL. Claimants file from any device — phone, tablet, desktop — with a configurable form that matches the lines and workflows you write.
- Real-time status by text. Policyholders get SMS updates at every milestone — submission, assignment, inspection, repair, settlement — so the calls stop coming.
- Self-serve Claims View. Past and present claims live in the Insured Portal — adjuster info, payouts, real-time status — with no phone call required.
- 60% of policyholders would switch to get real-time claims notifications.
What's in Claims Suite.
The end-to-end transparency layer for claims.
Mobile-first FNOL portal
Configurable for your lines, your data, your follow-ups — deployable standalone or embedded inside the Insured Portal.
Real-time SMS notifications
Submission confirmation, processing milestones, final resolution — every status change a text the claimant actually wants.
Claims View in portal
Current and historical claims with adjuster info, payouts, and real-time status — visible to the insured 24/7.
Connects to your claims system
Integrates with your existing claims platform (Snapsheet, ProcessStream, PCS, and more) so data flows in real-time, both ways.
Ready to transform your customer experience?
30 minute demo, real product, real questions answered.