Voice · Ivy IVR
Meet Ivy, the IVR for the 21st century.
insured.io integrates AI voice technology into a best-in-class IVR platform, custom built for insurance and the modern policyholder. English and Spanish, 24/7, no hold music.
A voice that policyholders actually want to listen to.
Highly configurable workflows mean Ivy says and does whatever you need, in both English and Spanish. Connect us to your policy system for real-time data retrieval, and add an option to your phone tree that dials to insured.io. Live in days, not months.
- Human-like speech. AI voice tech mimics tone and cadence. Conversational & engaging with no robotic pauses.
- Less frustration. Smooth, clear voice interactions and simple keypress interactions reduce misunderstandings and doom loops.
- Reduced call time. IVR workflows designed for efficiency, reducing call handling time and improving customer satisfaction.
Did you know?
- 58% faster resolution than the equivalent CSR call.
- 48% of users make payments outside business hours.
What can Ivy do?
Features designed to extend self-service options to the voice channel.
- Billing & payments
- Policy status
- Document requests
- SMS enrollment
Ready to transform your customer experience?
30 minute demo, real product, real questions answered.